WORKPLACE INVESTIGATIONS & ASSESSMENTS
Workplace Assessments
This proactive approach offers the opportunity to bring in our award-winning team of certified Human Resources professionals to perform a confidential assessment. Through this process, we learn how employees perceive current workplace issues and overall workplace morale. Following the assessment we will work with you to implement solutions that will improve workplace morale and reinforce positive trends to help improve employee satisfaction and retention.
Our multi-step workplace assessment approach includes
1. Kick Off: We meet with your leadership to determine the objective of the workplace assessment and walk through the process
2. Scheduling: We will then reach out to the participants by email to request voluntary participation and explain the processes and outcomes.
3. Interviews: Once participants have joined the assessment we set up either virtual or in-person interviews that are anonymous and confidential.
4. Report: Following the interview process our team will summarize our findings and present them to both Participants and Leadership to review and add their input. Once completed we will provide a final report.
5. Recommendations: Based on findings from the workplace assessment we will provide actional recommendations and follow-up with periodic check-ins to ensure that the changes implemented are sustainable and long-lasting.
Workplace Investigations
As a business owner, having to deal with workplace conflicts or complaints can be stressful and complicated. With the iHR Advisory Services team, you can count on our certified human resources consultants to help you navigate this process. We approach workplace investigations as a fact-finding mission where our investigators collect information to impartially ascertain facts related to a complaint and determine an appropriate outcome for all parties involved without needing to hire a human resources lawyer.
Just like our proactive workplace assessments, we follow a multi-step approach to execute a workplace investigation
1. Information Gathering: Our team reviews relevant documentation related to the complaint and all relevant policies in place.
2. Scheduling: We reach out to participants by email and participation may be necessary depending on the case. At this time we also explain to participants the upcoming process and their rights.
3. Interviews: Two of our team members will perform virtual or in-person interviews with the complainant, respondent and witnesses.
4. Report: Based on the evidence we will conduct a thorough analysis and form recommendations and report based on the balance of probability.
5. Debrief: Following the report our team will debrief Leadership on the findings and next steps.
Our Testimonials
Arguably THE most valuable professional colleague that I have for my dental practice, Karen Brownrigg and her team at iHR Advisory Services have done the following for me: drafted employment agreements for my team, helped me to deal with difficult HR-related issues (e.g. reprimands, terminations, resginations), and provided valuable and practical team leadership support. Recently I enrolled in iHR's ProgressiveHR program and Karen connected me with her Dental HR expert Sheryl Ferguson. In the first few months of my team working with Sheryl I have witnessed an immediate change in my team and in how my dental practice functions: we have become much more collaborative, my dental team is starting to work together to achieve the practice goals linked to our clinic vision, and the workplace has become a much more positive vibe because of Sheryl's coaching work with my team. For dental clinics in the Ottawa and Gatineau areas that are currently suffering from HR problems and internal strife, I HIGHLY recommend working with Sheryl and Karen and the entire team at iHR - it will TRANSFORM your dental practice team!
Meeting and working with Karen from iHR was, truly, a most pleasant experience. Karen helped me to develop a workplace assessment program for my department and then provided some coaching and development opportunities for members of my leadership team. I am proud to say that following all of this great work, we have a more collaborative, committed, and engaged workforce and a new workplace culture in our department. Ask Karen about FourSight - it has been a game-changer for me!
We are a small boutique firm and Karen has provided us with excellent guidance and support when it comes to dealing with HR issues. She is very professional and we are very fortunate to have been referred to her and her team. Sometimes HR issues arise unexpected and a quick response is needed, which Karen has readily provided to us. We highly recommend iHR Advisory Services.
Karen and the team completed a Human Resources project for our organization from the beginning helping us to scope out the work, helping us with communications to our staff team, continuously updating on their progress and presenting the results to our board and staff. The work that was done was professional and a result of their impressive knowledge in the area of Human Resources. Our organization will definitely use iHR for future Human Resources projects.